Published May 2026
The Decision Matters
Choosing a janitorial company seems simple until something goes wrong. Missed cleanings, inconsistent quality, uninsured workers, or a contractor who disappears mid-contract. Here is what to evaluate before signing.
Check Insurance And Bonding
Ask for a certificate of insurance. A legitimate company carries general liability and workers compensation. If a cleaner gets injured and the contractor has no coverage, your business could be liable.
Ask About Employee Classification
California AB5 requires janitorial workers to be W-2 employees. Companies using 1099 workers shift legal and tax liability to you. Ask and verify.
Demand A Written Scope Of Work
The right contractor will walk your facility, measure square footage, and deliver a written document detailing what gets cleaned, how often, and to what standard.
Evaluate Specialization
Medical facilities need bloodborne pathogen training. Federal buildings need SAM.gov registration. Gyms need equipment-safe disinfection. General cleaning companies rarely have these credentials.
Compare Contract Terms
The best janitorial companies offer structured 6, 12, or 18-month contracts with flat-rate pricing. This gives them incentive to invest in your facility and gives you predictable budgeting.
The Bottom Line
The cheapest option is almost never the best option. Evaluate credentials, demand transparency, and choose a contractor who treats your facility like their reputation depends on it.